Learn about mortgage and housing assistance during the coronavirus national emergency. Visit the Consumer Financial Protection Bureau’s Unified housing website for detailed information.

Assistance for Homeowners

Many homeowners are struggling to make mortgage payments as a result of the coronavirus pandemic. The National Credit Union Administration is encouraging credit unions to work with credit union members impacted by the coronavirus national emergency. Homeowners struggling to make mortgage payments should view the detailed information available on the Consumer Financial Protection Bureau’s Unified housing website and contact their credit union directly for additional information.

If consumers have questions about how to work with their credit union, they may contact the NCUA’s Consumer Assistance Center at 1.800.755.1030 Monday through Friday from 8 a.m. to 5 p.m. Eastern.

Assistance for Renters & Landlords

The COVID-19 pandemic has made it difficult for renters and landlords to cover housing costs. With the CDC moratoriums ending soon, many renters are worried about catching up on past-due rent and facing eviction. There is help for renters.

Renters—and landlords—can apply for money from the U.S. Department of Treasury’s Emergency Rental Assistance (ERA) program. The funds are being distributed by state and local governments to their communities. This money can help with rent, utility bills, and even moving costs.

The CFPB’s new Rental Assistance Finder allows people to find aid based on the state or territory or tribe or tribal lands where they live. Please share this resource so that more people can stay in their homes and avoid eviction.

Home Ownership

  • Section 1 thumbnail Finding the Right Home

    Are you thinking about buying or renting a home? At first, the process may be complicated and stressful. But knowing what to expect can reduce some of that anxiety and help you confidently find your way to your new home.

  • Section 2 thumbnail Buying a Home

    When you are ready to buy a home it is important to be as prepared as possible by not only understanding the process, but also understanding your consumer rights.

  • Section 3 thumbnail Owning a Home

    As a homeowner you are faced with many choices as to how to manage your home loan(s) and/or equity. This could mean applying for a loan modification, refinancing your mortgage, or if your mortgage is paid off, obtaining a reverse mortgage. Learn about these options and more.

  • Section 4 thumbnail Homeowners and Renters Insurance

    Homeowners and renters insurance protect your home and personal property against damage or loss, and insures you in case someone gets hurt while on your property. You may already have insurance on your home if you have a mortgage on the property because most lenders make insurance a condition of the loan. Renters insurance, or tenant insurance, offers renters coverage similar to homeowners insurance. If you are a renter, do not assume your landlord carries insurance on your personal belongings; you may wish to purchase a separate policy. Speak with an insurance professional for details.