Debt Collection
Are you behind in paying your bills and being contacted by a debt collector? Did you know federal law prohibits third-party debt collectors from using unfair, deceptive, or abusive tactics to collect money from you?
The Fair Debt Collection Practices Act (opens new window) (You will be leaving NCUA.gov and accessing a non-NCUA website. We encourage you to read the NCUA's exit link policies. (opens new page).) (FDCPA) governs the actions of individuals and companies who regularly collect debts on behalf of other businesses. The FDCPA specifies how a collector can and cannot deal with you when collecting your personal debt.
Car loans, mortgage loans, student loans, credit card charges, and medical bills are examples of personal debts. The FDCPA applies when your financial obligations are being collected by someone other than the original creditor, such as where you received financing for your car loan.
Knowing your rights under the law can help to protect your dignity and well-being as you seek financial stability.