In order for a multiple common bond charter to add an undeserved area, the following five underserved area requirements must be met:  1.  Community:  the requested area is either a well-defined local community or a rural district.  2. Investment Area:  the requested area qualifies as an “investment area” per the Community Development Financial Institution Fund, also known as CDFI Fund. 3. Other Depository Institutions:  the requested area has to meet one of the below:  · Concentration of Facilities Ratio (or Depository Institution Test) is met, or  · Falls within a CFPB “underserved county,” or · Alternative method supports the requested area is underserved by other financial institutions and the analysis relies on NCUA or another federal banking agency's data.  4. Service Facility:  a service facility must either be located within the requested area, or the credit union’s business plans outline a service facility will be established within two years of the underserved area being approved.  A service facility for an underserved area is defined as a place where shares are accepted for members’ accounts, loans applications are accepted and loans are disbursed.  5. Significant Unmet Needs Analysis:  a one-page narrative indicating a pattern of unmet needs in the proposed area for loans or one or more credit union services.  Also, a complete two-year business and marketing plan with financial projections needs to be submitted.  You can email DCAmail@ncua.gov or call 703-518-1150 if you have questions on this process.  Underserved, CFPB, underserved county, multiple common bond, depository institution test, concentration of facility ratio, in lieu of, criteria, investment area, CDFI, community development financial institution, alternative method, significant unmet need