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Hurricanes

Resources for Consumers

Consumers can find up-to-date information on hurricane Ian from the Florida Division of Emergency Management information page (You will be leaving NCUA.gov and accessing a non-NCUA website. We encourage you to read the NCUA's exit link policies. (opens new page).) . Consumers can also find information on how to prepare for a hurricane and other resources on the Department of Homeland Security’s information page (You will be leaving NCUA.gov and accessing a non-NCUA website. We encourage you to read the NCUA's exit link policies. (opens new page).) .

The NCUA works cooperatively with state and territory organizations to determine the status of credit unions located in areas affected by natural disasters.

Information for Consumers in Areas Affected by Hurricanes

  1. What is the Operating Status of My Federally Insured Credit Union?

    If you have questions concerning the operating status of your credit union, contact the credit union directly or visit its website. You may also find information regarding the status of a credit union on its social media sites. For credit union branch locations and contact information, use the NCUA’s Credit Union Locator.

    If you are unable to determine the operating status of your federally insured credit union, call the NCUA Consumer Assistance Center at 800.755.1030 Monday through Friday between 8 a.m. and 5 p.m. Eastern.

  2. Is My Money Insured?

    The NCUA is the independent federal agency that administers the National Credit Union Share Insurance Fund. Federally insured credit unions offer a safe place for you to save your money, with deposits insured up to $250,000 per individual depositor.

    For more information about your share insurance coverage, view the following resources:

  3. Warning! Be Aware of Scams During Disasters

    Visit the NCUA’s Fraud Prevention Center for information on how to recognize, take action and protect yourself and your personal financial information from this kind of scam.