December 17, 2015

The National Credit Union Administration is alerting consumers of a telephone phishing scam in which a caller who claims to represent NCUA asks for personal information.

NCUA does not request personal or financial information from consumers. See NCUA’s Privacy Policy for more information. Consumers should not provide this information to the caller.

​​​​​​​NCUA Fraud Prevention Center

Each year scam artists and identity thieves steal billions of dollars from unsuspecting consumers. These criminals use the phone, email, text messaging, postal mail and the internet to steal your information or trick you into handing over your money. Learn how to recognize common scams, take action if you think you are a victim of fraud, and what you can do to protect your finances from fraud.


Protect What's Yours

Identity theft is the fraudulent use of a person’s personal identifying information. Often, identity thieves will use another person’s personal information, such as a Social Security number, mother’s maiden name, date of birth, or account number to open fraudulent new credit card accounts, charge existing credit card accounts, write checks or share drafts, open share accounts, or obtain new loans.

A fraud or scam uses deceptive, unlawful or misrepresentative practices to trick you out of money or other financial goods. Sometimes scams involve selling you counterfeit goods, misrepresenting items or simply do not deliver on items purchased or promised. Conmen and scammers often falsely claim to represent a company or financial institution to gain your confidence.

Under the Federal Credit Union Act, promoting financial literacy is a core credit union mission. While credit unions serve the needs of their members and promote financial literacy within the communities they serve, NCUA works to reinforce credit union efforts, raise consumer awareness and increase access to credit union services.