How to Start a Credit Union Page ContentIf you think a federal credit union would help you and others where you work, members of an association where you belong, or people in your community, first discuss the need with members of the group. If the group is interested, write or call NCUA's Division of Consumer Access in the Office of Consumer Protection at firstname.lastname@example.org or 703-518-1150. The office will provide further information and, in many instances, will send a representative to talk with your group and answer questions. If your group is eligible, NCUA's staff will assist you with preparing an application for a charter and see that your group receives guidance in getting your federal credit union started. Click here for additional information on how to start a credit union.