Consumer Resources for Servicemembers and their Families

Military OneSource

Military OneSource is a free service provided by the Department of Defense (DOD) to active duty, Guard and Reserve service members, and their families with comprehensive information on every aspect of military life including deployment, reunion, relationships, grief, spouse employment and education, parenting and child care, and much more. Certain types of financing offered to servicemembers and their dependents must include certain protections, under Federal law and a Department of Defense rule. Credit agreements that violate the protections are void. If you are having financial difficulty, you may be able to obtain financial assistance from military aid societies, such as the Army Emergency Relief, Navy and Marine Corps Relief Society, Air Force Aid Society, or Coast Guard Mutual Aid. You may be able to borrow from families or friends, or get an advance on your paycheck from your employer. Military consumers can contact the Department of Defense, toll-free 24 hours a day, 7 days a week, at 1-800-342-9647, or at

CFPB Office of Servicemember Affairs

Servicemembers should be able to accomplish their mission without worrying about illegal or harmful financial practices. The CFPB’s Office of Servicemember Affairs works to ensure that military personnel and their families have a voice. Military life can have some extra challenges that can sometimes have powerful financial repercussions.

Home Buying and Refinancing

VA Home Loans
The Department of Veterans Affairs (VA) helps Servicemembers, Veterans, and eligible surviving spouses become homeowners. As part of their mission, they provide a home loan guaranty benefit and other housing-related programs to help you buy, build, repair, retain, or adapt a home for your own personal occupancy. VA Home Loans are provided by private lenders, such as credit unions and mortgage companies. VA guarantees a portion of the loan, enabling the lender to provide you with more favorable terms.

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Making Home Affordable ®
To meet the various needs of homeowners across the country, Making Home Affordable ® programs offer a range of solutions that may be able to help you take action before it's too late.

  • Refinance and take advantage of today's low mortgage interest rates.
  • Reduce your monthly mortgage payments.
  • Get mortgage relief while searching for re-employment.
  • Get help when you owe more than your home is worth.
  • Avoid foreclosure when homeownership is no longer affordable or desirable.

For more information, visit:

Managing Finances and Personal Information

If you’re a member of the Armed Forces or part of a military family, you face unique challenges managing your finances and personal information. And when it comes to some consumer issues, like preventing identity theft, you have special rights.
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Federal Retirement – Thrift Savings Plan (TSP)

The Thrift Savings Plan (TSP) is a retirement savings and investment plan for Federal employees and members of the uniformed services, including the Ready Reserve. It was established by Congress in the Federal Employees' Retirement System Act of 1986 and offers the same types of savings and tax benefits that many private corporations offer their employees under 401(k) plans.

The TSP is a defined contribution plan, meaning that the retirement income you receive from your TSP account will depend on how much you (and your agency, if you are eligible to receive agency contributions) put into your account during your working years and the earnings accumulated over that time.

United States Department of Justice (DOJ)

The Department of Justice, in partnership with other federal agencies, is committed to enforcing the federal laws that protect the civil rights of servicemembers. DOJ’s Civil Rights Division protects a servicemember's civilian employment rights by enforcing the Uniformed Services Employment and Reemployment Rights Act ("USERRA"), voting rights by enforcing the Uniformed and Overseas Citizen Absentee Voting Act of 1986 ("UOCAVA"), and financial security through the Servicemembers Civil Relief Act ("SCRA").

Military Saves

Military Saves is part of the Department of Defense’s Financial Readiness Campaign and has been a partner with DoD since 2003.  Military Saves is a part of America Saves, the larger nation-wide campaign for all Americans. Military Saves encourages all servicemembers, their families, and civilian employees to take the Military Saves pledge.