Contact Us

National Credit Union Administration
Office of Consumer Protection
1775 Duke Street
Alexandria, VA 22314

If you are interested in filing a complaint about a federal credit union, please visit our Help With My Credit Union section.

Consumer Assistance

Phone: 800-755-1030
Fax: 703-518-6682
Email: consumerassistance@ncua.gov

Office of Consumer Protection

Phone: 703-518-1140
Fax: 703-518-6682
Email: ocpmail@ncua.gov

Chartering Issues

Phone: 703-518-1150
Fax: 703-518-6687
Email: dcamail@ncua.gov

Ombudsman

Phone: 703-518-1175
Fax: 703-518-1757
ombudsman@ncua.gov

Learn more about the NCUA Ombudsman here.